Shipping Policy

Last Updated: August 4, 2026

At VAPESXL, we aim to provide reliable international shipping for customers around the world.

1. Worldwide Shipping

We currently offer shipping to many countries and regions worldwide.

Shipping availability may vary depending on the product and destination.

Some products may be subject to shipping restrictions in certain countries.

2. Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

During promotional periods, holidays, product launches or periods of unusually high order volume, processing may take longer.

If there is an unexpected delay affecting your order, we will make reasonable efforts to notify you.

3. Delivery Time

Estimated delivery times vary depending on the destination and shipping method selected at checkout.

Typical international delivery may take approximately:

7–20 business days

These are estimates rather than guaranteed delivery dates.

Delivery times may be affected by:

Customs clearance
Local postal services
Carrier delays
Weather
Public holidays
Incorrect or incomplete addresses
Customs inspections
Other circumstances beyond our reasonable control

4. Shipping Costs

Shipping costs are calculated and displayed during checkout based on the destination, order and available shipping method.

Where free shipping is offered, the applicable conditions will be clearly displayed on the Website or during checkout.

5. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are generally the responsibility of the customer.

VAPESXL does not control the customs policies, tax rates or import requirements of individual countries.

Customers are responsible for ensuring that the products they order can legally be imported into their country.

6. Tracking

Where a tracking number is available, it will normally be provided after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

7. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply if the customer requests reshipment.

8. Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us as soon as possible.

For damaged products, please provide photographs or video of the package and product so that we can investigate the issue with the shipping carrier or fulfillment partner.

9. Delayed Deliveries

International delivery estimates are not guaranteed.

We are not responsible for delays caused by customs, carriers, weather, strikes, natural disasters, government restrictions or other circumstances beyond our reasonable control.